Privacy Policy

SiteTailors (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the “Service”). Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with the Service:

Personal Information You Provide

When you create an account, fill out a form, submit a request for proposal (RFP), or otherwise interact with the Service, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Business name and job title
• Website requirements and project details
• Payment and billing information (processed through secure third-party payment processors)
• Communications you send to us (emails, messages, feedback)

Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, referring URLs)
• Cookies and similar tracking technologies (see Section 6 below)
• Log data (access times, server logs, error reports)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service. To help you identify website requirements, develop RFPs, and connect you with qualified web design Agency Partners.
• Communication. To respond to your inquiries, send service-related notifications, and provide customer support.
• Matching. To share relevant project details with Agency Partners to facilitate introductions and proposals.
• Improvement. To analyze usage trends, improve the Service, and develop new features.
• Marketing. To send you promotional communications about our services, where permitted by law. You may opt out at any time.
• Legal compliance. To comply with applicable laws, regulations, or legal processes, and to protect our rights and the rights of others.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Agency Partners. When you engage our matching services, we share relevant project requirements and contact information with Agency Partners to facilitate proposals and introductions. We only share the information necessary for the matching process.
• With service providers. We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, analytics, and hosting. These providers are contractually obligated to protect your information.
• For legal reasons. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
• Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With your consent. We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Service. Cookies are small data files stored on your device that help us remember your preferences, analyze usage, and improve the Service.

The types of cookies we use include:

• Essential cookies. Required for the Service to function properly (e.g., session management, security).
• Analytics cookies. Help us understand how visitors interact with the Service (e.g., Google Analytics).
• Functional cookies. Remember your preferences and settings to improve your experience.
• Marketing cookies. Used to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.

7. Third-Party Links

The Service may contain links to third-party websites, including those of Agency Partners. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct any inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to certain exceptions.
• Opt-out. You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Data portability. Where applicable, you may request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell your personal information. To exercise your California privacy rights, please contact us using the information in Section 13.

10. International Users

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States.

11. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the revised policy on the Service and updating the “Effective Date” at the top. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

13. Contact Us